Reset your LightInventory password

You can reset a forgotten password with a link we email you. The link changes only your password: you still need your second factor to sign in, and every other session on your account is signed out.

Reset your password

1. On the sign-in page, select Forgot your password?.
2. Enter the email you use for LightInventory and select Send reset link.
3. Open the email and select Choose a new password.
4. Enter a new password of 12 to 128 characters and select Save new password.
5. Sign in with your new password, then confirm it's you with a passkey, your authenticator app or a recovery code.

The reset link works once and for a limited time. The email says how long. If it has expired, request a new one from the sign-in page.

What changes after a reset

• Your password is changed, and your other sessions are signed out.
• We send an email to tell you the password was changed.
• Your passkeys, authenticator app and recovery codes stay the same.

An email link can reset a password, but it never replaces the second factor.

If no email arrives

For privacy, the reset screen looks the same whether or not the address has an account with a password. If nothing arrives after a few minutes:

• Check your spam folder.
• Check that you typed the address you sign in with.
• If you created your account with Google, it may have no password to reset. Use Continue with Google instead.

Related

• Sign in to LightInventory
• Security emails: how to check that an email is from us.